Plan a safe service restart with connection draining, health checks and a rollback path.
DevOps and Operations
Skills for infrastructure, deployments, reliability and running services.
Prepare a weekly operations review covering incidents, alerts, capacity, cost and open actions.
Draft customer communication for an outage caused by a third-party provider.
Write a report on an SLA breach with the impact, the cause and the credits or follow-up owed.
Write status page updates for an incident at each stage, from investigating to resolved.
Set cost alerts by project and service with thresholds that catch sudden increases.
Design ephemeral test environments with seed data, time limits and cost controls.
Set up short-lived environments for feature branches with automatic cleanup.
Plan a release calendar with cut-off dates, freeze periods and owners for each release.
Map which services depend on which, and the impact of each dependency failing.
Design load balancer health checks that detect real failure without flapping.
Investigate latency between services by splitting it into DNS, connection, transfer and processing time.